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Terms and Conditions

Effective Date: 01-june-2024

Welcome to DanLo — your trusted destination for premium women’s fashion. By accessing or using our website (www.danlo.com) and placing an order, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our platform.

If you do not agree to these Terms, please do not use our services.

1. Company Information

DanLo is an online-only women's fashion retailer based in Jammu & Kashmir, India. All our services are governed by the applicable laws of India.

Contact Email: [email protected]

2. Acceptance of Terms

By creating an account, browsing the site, or making a purchase, you agree to these Terms and our Privacy Policy. These Terms apply to all users, including customers, browsers, vendors, and contributors.

3. Eligibility & Account Registration
  • To shop with us, you must create an account on our platform.
  • While there is no age restriction, we expect users to be legally capable of entering into contracts as per Indian law.
  • You are responsible for maintaining the confidentiality of your account and password. DanLo is not liable for any loss arising from unauthorized account access.
4. Products and Orders
  • All products listed on our site are subject to availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Colors and textures may appear slightly different due to screen differences.
  • Product prices are listed in INR and include applicable taxes.
5. Payment Terms

We offer the following secure payment options:

  • UPI (Unified Payments Interface)
  • Debit/Credit Cards
  • Cash on Delivery (COD)

All transactions are processed using secure encryption methods. We do not store payment information on our servers.

6. Shipping Policy
  • Shipping Area: We currently ship only within India.
  • Delivery timelines are estimated and may vary depending on your location and external logistics issues.
  • You will receive a tracking link once your order is dispatched.
7. Returns & Refund Policy

At DanLo, we strive for 100% satisfaction. If you're unhappy with your purchase:

  • You must initiate a return within 36 hours of delivery by contacting us at [email protected].
  • Products must be unworn, unused, and in original packaging with tags intact.
  • Items marked as "non-returnable" on the product page are final sale.
  • Refunds are issued to your original payment method or via bank transfer after inspection and approval of the returned item.

Returns requested after 36 hours will not be accepted under any circumstances.

8. Intellectual Property

All content on the DanLo website — including logos, graphics, text, and product images — is the exclusive property of DanLo and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User-Generated Content & Social Media

With your express consent, we may repost or feature content you share on social platforms using branded hashtags like #DanLoStyle.

We will never post your content without obtaining your permission first.

10. Privacy and Security

We are committed to protecting your personal information. We do not use third-party analytics or marketing platforms. All customer data is handled with industry-standard encryption and secure storage methods.

For full details, refer to our [Privacy Policy].

11. Prohibited Activities

By using our site, you agree NOT to:

  • Misuse or abuse our services
  • Post false, misleading, or harmful content
  • Violate any laws or infringe intellectual property
  • Attempt to breach our website’s security features

Violations may lead to immediate account termination and legal action.

12. Limitation of Liability

DanLo shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use or inability to use our site
  • Delays or delivery issues
  • Unauthorized access to personal information

Our liability is limited to the value of the purchase made through our website.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to our site. It is your responsibility to review the Terms regularly.

Continued use of the website after updates constitutes acceptance.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, specifically under the jurisdiction of Jammu & Kashmir courts.

15. Contact Us

For any questions, complaints, or legal notices, please contact:

DanLo Customer Support

📧 Email: [email protected]